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Call Center Aide

Dayton, OH 45422

Posted: 04/04/2024 Employment Type: Contract Job Category: Clerical Job Number: AG42834144 Pay Rate: $16.21 / hour

Job Description

  • Screen applicants or recipients to determine type of public assistance being requested and refers applicant or recipient to appropriate personnel, unit or government agency and to provide or accepts documents from applicant or recipient
  • Performs variety of clerical tasks including telephone service related to completion and maintenance of case records including identification of recipient and issuance of documents 
  • Retrieving same and entering relevant data into database and verifying and retrieving said data.
  • Maintains case records, completes forms, prepares reports, types correspondence, prepares spreadsheets, prepares mailings, receives mail, completes daily activities report, arranges transportation, provides community resource information to customers.
  • Receives and relays information in person or by telephone to recipients, attends conferences, training programs and workshops.

Meet Your Recruiter

Adela Gloady
Senior Personnel Coordinator

Adela’s previous experiences as a social worker and restaurant manager have given her the perfect skill sets for recruiting. Adela has been providing excellent customer service to clients and employees alike since 2012.

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About Dayton, OH

Ready to embark on your next career adventure in vibrant Dayton, Ohio? Discover exciting job opportunities in this bustling metropolis known for its rich cultural scene, growing industry sectors, and charming neighborhoods. From the historic Oregon District with its eclectic dining options to the world-renowned Dayton Art Institute showcasing stunning collections, there's something for everyone in this thriving city. With attractions like the Benjamin and Marian Schuster Performing Arts Center hosting top-notch performances and the lush landscapes of Five Rivers MetroParks offering endless outdoor recreation, Dayton is a perfect place to grow both personally and professionally. Explore our job listings now and find your dream career in this dynamic region!