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Administrative Assistant

Kettering, OH 45409

Posted: 01/17/2024 Employment Type: Contract To Perm Job Category: Clerical Job Number: AG796062117 Pay Rate: $17.5-18.5 / hour

Job Description

  1. Customer Service:
    • Serve as the primary point of contact for customer inquiries, addressing questions, concerns, and providing timely and accurate information.
    • Maintain a positive and professional demeanor in all customer interactions, ensuring a high level of customer satisfaction.
    • Assist in resolving customer issues, escalating matters when necessary, and following up to ensure resolution.
  2. Administrative Support:
    • Perform general administrative tasks such as data entry, filing, and document preparation.
    • Coordinate and schedule appointments, meetings, and events, managing calendars effectively.
    • Prepare and distribute internal and external communications, ensuring clarity and accuracy.
  3. Excel Proficiency:
    • Utilize advanced Microsoft Excel skills to create and maintain spreadsheets, analyze data, and generate reports.
    • Manage databases and keep records up to date, extracting relevant information as needed.
    • Provide support in tracking and managing various projects using Excel functionalities.
  4. Documentation and Record Keeping:
    • Maintain accurate and organized records of customer interactions, transactions, and administrative activities.
    • Assist in preparing reports and presentations, utilizing Excel for data visualization and analysis.
  5. Team Collaboration:
    • Collaborate with cross-functional teams to ensure seamless communication and coordination.
    • Contribute to a positive and collaborative work environment, supporting team members as needed.
Qualifications:
  • Proven experience as an Administrative Assistant with a focus on customer service.
  • Proficiency in Microsoft Excel, including advanced functions and data analysis.
  • Excellent communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Detail-oriented with a commitment to accuracy.
  • Ability to work independently and collaboratively in a fast-paced environment.

Meet Your Recruiter

Adela Gloady
Senior Personnel Coordinator

Adela’s previous experiences as a social worker and restaurant manager have given her the perfect skill sets for recruiting. Adela has been providing excellent customer service to clients and employees alike since 2012.

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