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Adela Gloady
Administrative Assistant
Posted: 01/17/2024
2024-01-17
2024-04-10
Employment Type:
Contract To Perm
Job Category: Clerical
Job Number: AG796062117
Pay Rate: $17.5-18.5 / hour
Job Description
- Customer Service:
- Serve as the primary point of contact for customer inquiries, addressing questions, concerns, and providing timely and accurate information.
- Maintain a positive and professional demeanor in all customer interactions, ensuring a high level of customer satisfaction.
- Assist in resolving customer issues, escalating matters when necessary, and following up to ensure resolution.
- Administrative Support:
- Perform general administrative tasks such as data entry, filing, and document preparation.
- Coordinate and schedule appointments, meetings, and events, managing calendars effectively.
- Prepare and distribute internal and external communications, ensuring clarity and accuracy.
- Excel Proficiency:
- Utilize advanced Microsoft Excel skills to create and maintain spreadsheets, analyze data, and generate reports.
- Manage databases and keep records up to date, extracting relevant information as needed.
- Provide support in tracking and managing various projects using Excel functionalities.
- Documentation and Record Keeping:
- Maintain accurate and organized records of customer interactions, transactions, and administrative activities.
- Assist in preparing reports and presentations, utilizing Excel for data visualization and analysis.
- Team Collaboration:
- Collaborate with cross-functional teams to ensure seamless communication and coordination.
- Contribute to a positive and collaborative work environment, supporting team members as needed.
- Proven experience as an Administrative Assistant with a focus on customer service.
- Proficiency in Microsoft Excel, including advanced functions and data analysis.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Detail-oriented with a commitment to accuracy.
- Ability to work independently and collaboratively in a fast-paced environment.
Meet Your Recruiter
Adela Gloady
Senior Personnel Coordinator
Adela’s previous experiences as a social worker and restaurant manager have given her the perfect skill sets for recruiting. Adela has been providing excellent customer service to clients and employees alike since 2012.
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